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Root Cause for Loss Ratio Spike

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Your question is Root Cause for Loss Ratio Spike. Take a moment with it on the right.

Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).

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Problem

We are seeing a sudden increase in the loss ratio for our specialty auto product in a key region at Aspire General Insurance. Walk me through your step-by-step process to identify the root cause.