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Validate Process Improvement Impact

Hard
HardMetricsKPIsLeading IndicatorsDiagnosisAsked 38 times

Problem

Scenario

You've changed an engineering process and want to know whether it actually made the team better. The change may affect speed and quality on different timelines, so a single headline metric can give the wrong read.

Question

How do you know if a process improvement actually improved quality or throughput?

What this tests

  • Choosing the right KPI set for engineering process changes
  • Separating leading indicators from lagging indicators
  • Diagnosing whether throughput gains came with hidden quality costs
  • Using decomposition to avoid misleading averages
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