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Upsell Strategy Within Consulting Engagements

MediumStrategy00:00
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The question is on your right: Upsell Strategy Within Consulting Engagements. Take a moment with it first.

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Problem

Scenario

You're advising a consulting team that is already delivering work for a client and wants to grow the account in a way that is credible and useful to the customer. Leadership wants to understand how you would spot expansion opportunities without turning the engagement into a sales exercise.

Question

Describe your approach to identifying upsell or expansion opportunities within an existing consulting engagement.