Your question is Uncover a Prospect's Needs. Take a moment with it on the right.
Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).
You're in discovery with a prospect and need to understand what they actually need before moving the deal forward. The buyer has shared a few symptoms, but the real priorities are still unclear.
What steps do you take to identify a potential client's needs?