Your question is Turning Around a Declining Product. Take a moment with it on the right.
Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).
If tasked with improving a declining product at BNY, what steps would you take?
Explain how you would establish the baseline, select the most important KPIs, decompose the decline, validate likely causes, and prioritize interventions. Address how you would distinguish a genuine product problem from tracking changes, seasonality, customer-mix shifts, or broader market effects. Include the experiments, dashboards, and guardrail metrics you would use to measure improvement.