Whenever you're ready, walk me through how you'd approach this.
Tell me about a time you had to troubleshoot an intermittent hardware-software issue. Describe how you narrowed the fault across hardware, firmware, drivers, and test conditions, how you prioritized the investigation, and how you worked with others to reach resolution. I am looking for a specific example that shows ownership under ambiguity, disciplined debugging, and clear communication. Explain the evidence you gathered, how your hypothesis changed, the result, and what you learned.