Your question is Tell Me About Churn Risk Handling. Take a moment with it on the right.
Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).
Tell me about a time you handled a customer churn risk. This was asked in the hiring manager stage and was deep-dived for approximately 40 minutes. Be prepared to explain exactly what you said to the customer and what data you showed them.