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Tailor Discovery to Client Needs

MediumSales & Customer00:00
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Your question is Tailor Discovery to Client Needs. Take a moment with it on the right.

Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).

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Problem

Scenario

You are in a sales conversation and the client is sharing a mix of goals, constraints, and opinions from different stakeholders. You need to figure out what matters most, who is influencing the decision, and how to adjust your approach.

Question

What techniques do you use to understand client needs and tailor your approach?