Your question is Surge Pricing for Busy Slots. Take a moment with it on the right.
Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).
Instacart aims to deliver orders within 1 hour, but some time slots are busier and demand exceeds supply. We launched surge pricing for busy slots (assume no A/B test was run before launch). Which customers would be unhappy with this?
Asked in the Phone 1: Product Sense stage. The interviewer may clarify what “surge pricing” means and which customer groups are unhappy. Explain your segmentation, reasoning, and how you would validate the impact after launch.