Whenever you're ready, walk me through how you'd approach this.
Describe a situation where you had to use Excel or other tools to solve an operational bottleneck.
Give a specific example from your experience. Explain how you diagnosed the bottleneck, structured or analyzed the data, coordinated with affected stakeholders, implemented the solution, and measured whether operations improved. Be prepared to discuss trade-offs, limitations of the tools, and what you would do differently.