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Saying No Without Blocking Progress

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Your question is Saying No Without Blocking Progress. Take a moment with it on the right.

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Problem

Scenario

You are leading a Salesforce implementation, and stakeholders keep asking for additional capabilities in Discovery and during sprint execution. Some requests are reasonable but out of scope for the current phase, while others would put timeline, budget, or adoption at risk. You need to protect delivery without damaging trust or making stakeholders feel dismissed.

Question

How do you say no to stakeholders diplomatically while still offering viable alternatives in a Salesforce project?