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Rolling Churn With Window Functions
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Rolling Churn With Window Functions

MediumSQL · PostgreSQL

Problem

Gallagher's customer analytics team wants to monitor whether churn is increasing across its tracked customer portfolio. Write a PostgreSQL query that calculates the monthly churn rate and its rolling average over the most recent six reported months.

Requirements

  1. Join customer status records to Gallagher customers only.
  2. Calculate each month's churn rate as churned customers divided by tracked customers.
  3. Use a window function to calculate the six-month rolling average, including the current month.
  4. Return results chronologically and round rates to four decimal places.

Assume each row in customer_monthly_status represents one tracked customer for one month. A customer is churned when lifecycle_status = 'churned'. The latest month in the data defines the end of the six-month reporting period.

Schema

customers
ColumnTypeDescription
customer_idPKINTEGERUnique customer identifier
customer_nameVARCHAR(120)Customer or organization name
company_nameVARCHAR(120)Organization associated with the customer
customer_monthly_status
ColumnTypeDescription
status_idPKINTEGERUnique monthly status record identifier
customer_idINTEGERReferences customers.customer_id
month_startDATEFirst day of the reporting month
lifecycle_statusVARCHAR(20)Monthly lifecycle status
Tablescustomerscustomer_monthly_status
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