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Respond to Lower Price

MediumSales & Customer00:00
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Your question is Respond to Lower Price. Take a moment with it on the right.

Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).

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Problem

Basically how would you respond to a customer who told you they found a lower price even though they really liked your product?