Your question is Resolving a Usage Billing Dispute. Take a moment with it on the right.
Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).
Tell me about a time you had to handle a customer dispute over reported usage or consumption metrics that had financial implications. How did you work across teams to resolve the discrepancy, communicate the revenue impact, and decide what should happen next?