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Research Before a New Customer Call

MediumSales & Customer00:00
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00:00

Your question is Research Before a New Customer Call. Take a moment with it on the right.

Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).

You need to log in / sign up to chat or submit.

Problem

Imagine you have a call with a new customer. What would you research to prepare yourself well for the call?

Explain how you would prioritize research, form discovery hypotheses, and tailor your preparation to the customer and Meta's products. Include what you would verify before the meeting and how your research would influence your opening questions.