Your question is Repairing a Strained Client Partnership. Take a moment with it on the right.
Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).
Tell me about a time you had to manage a difficult client relationship — for example, a client who was unhappy with results, frustrated by service issues, or at risk of pulling back spend. How did you handle the situation, rebuild trust, and what was the outcome?