Your question is Redesigning a DMV. Take a moment with it on the right.
Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).
How would you redesign DMV?
Treat the DMV as an end-to-end public service, not only as a physical office. Structure your response around user needs, service journeys, operational constraints, technology, accessibility, and implementation priorities. Explain the assumptions you would clarify, how you would measure success, and how you would manage trade-offs between speed, cost, security, and equitable access.