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You are the EM owning a customer-facing feature launch for a B2B SaaS product. The project started on a clear timeline, but halfway through it has slipped, the integration is unstable, and the original launch date is now at risk. Several stakeholders are pushing different answers: sales wants the full scope preserved, support wants fewer edge cases before launch, and the product lead is asking for a firm commitment to customers already waiting on the release.
Tell me about a time you had to recover a project that was off track. How did you assess the situation, reset expectations, and get it back to delivery?
