Your question is Rebuilding a Strained Client Relationship. Take a moment with it on the right.
Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).
Tell me about a time you had to build or rebuild a client relationship over time, especially after a setback, missed expectation, or difficult conversation. How did you earn trust, stay engaged, and what was the business outcome?