Your question is Profitable But Eroding Trust. Take a moment with it on the right.
Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).
You are an engineering manager on a client delivery project for an industrial technology engagement. The work is profitable, but the client has started escalating more issues, asking for extra reviews, and delaying approvals because they no longer trust the team’s output. Commercially the project still looks healthy, yet the relationship is getting worse and future work is at risk.
How do you handle a situation where a project is profitable but damaging client trust?