Your question is Production Monitoring and Alerting Process. Take a moment with it on the right.
Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).
You are responsible for operating a production service and need a monitoring and alerting approach that helps the team detect real issues quickly without creating noise. You want a process that covers service health, user impact, escalation, and what happens when alerts indicate a bad deployment or infrastructure problem.
What is your process for monitoring and alerting in a production environment?