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Pricing Multi Year Managed Services

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Your question is Pricing Multi Year Managed Services. Take a moment with it on the right.

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Problem

Scenario

You're advising a services organization that is bidding on a large managed services contract with a multi year term, transition work upfront, committed service levels, and uncertain future demand. Finance and deal teams need a pricing approach that is competitive, protects margin, and reflects delivery risk over the life of the contract.

Question

How would you approach pricing a complex multi-year managed services deal?