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Plan AML KPIs

HardMetrics00:00
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Your question is Plan AML KPIs. Take a moment with it on the right.

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Problem

Your task is to plan the KPIs for Revolut's AML (Anti-Money Laundering) team. How would you solve it and what KPIs would you set? Explain how you would balance regulatory effectiveness, investigation quality, customer friction, timeliness, and operational capacity. Define the KPI hierarchy, calculation logic, data requirements, and safeguards against optimizing one dimension at the expense of another.