Welcome to your interview.
The question is on your right: Plan a Phased Operations Rollout. Take a moment with it first.
Talk your thinking through with me if you like - when you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes). Discussion and graded submissions share your five interviewer interactions, so spend them well.
You've been asked to introduce a new operational initiative that will change how frontline teams work. Rather than switching everyone at once, you want to roll it out in phases so you can learn, reduce disruption, and avoid scaling problems before the process is stable.
How would you plan for a phased rollout of a new operational initiative?