Welcome to your interview.
The question is on your right: Pilot Metrics for Cash Back. Take a moment with it first.
Talk your thinking through with me if you like - when you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes). Discussion and graded submissions share your five interviewer interactions, so spend them well.
You're evaluating a new feature on a co-branded retail credit card and need a clean way to judge whether the pilot is working. The team wants to balance customer adoption, spend behavior, and economics before deciding on a broader launch.
We want to introduce a new cash-back feature for a co-branded retail card. What key metrics would you track during the pilot phase to determine if we should roll it out nationally?