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Patient and Provider Notification System

HardSystem Design00:00
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Your question is Patient and Provider Notification System. Take a moment with it on the right.

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Problem

Design a notification system that alerts patients and providers while ensuring delivery guarantees for Jaan Health/Phamily.

Clarify the notification types, delivery guarantees, supported channels, and provider and patient preferences. Address how machine learning could prioritize or select notification timing without compromising clinical urgency.

Describe the end-to-end architecture, including event ingestion, policy evaluation, notification generation, channel delivery, retries, deduplication, observability, and offline evaluation. Explain online versus batch components, scale assumptions, latency targets, compliance boundaries, and failure handling.