Your question is Optimize an Underperforming Model. Take a moment with it on the right.
Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).
You have a model in production that is underperforming against business goals. Describe how you would optimize it in a structured way, using validation results, error analysis, and operating threshold decisions rather than trial and error.