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Month-Over-Month Retention for SMS Users
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Month-Over-Month Retention for SMS Users

MediumSQL · PostgreSQL

Problem

Calculate the month-over-month retention rate of users who interacted with an SMS message on Attentive.

Treat clicked and replied records in sms_interactions as qualifying interactions, and exclude delivered or NULL interaction types. Use users to include only recognized users. Exclude the latest interaction month because a subsequent month is not yet observable.

Output

  1. One row per qualifying month with a subsequent observed month.
  2. Columns: interaction_month, users_interacted, retained_next_month, and retention_rate.
  3. retention_rate is the percentage of users who interacted again in the immediately following calendar month, rounded to two decimals.
  4. Order by interaction_month ascending.

Schema

users
ColumnTypeDescription
user_idPKINTUnique Attentive user identifier
full_nameVARCHAR(100)User display name
sms_interactions
ColumnTypeDescription
interaction_idPKINTUnique SMS interaction identifier
user_idINTUser associated with the interaction
message_idVARCHAR(50)Attentive SMS message identifier
interacted_atTIMESTAMPTimestamp of the SMS event
interaction_typeVARCHAR(20)Event type, such as clicked, replied, or delivered
Tablesuserssms_interactions
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