Your question is Metrics for Retention Models. Take a moment with it on the right.
Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).
You are building a model to predict which customers are likely to renew or churn. The team wants a clear view of both model quality and business impact, so the tracked metrics need to connect predictions to retention outcomes.
What are the key metrics you would track for a customer retention model?