Your question is Measuring Operational Platform Success. Take a moment with it on the right.
Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).
What metrics do you track to measure the success of an operational platform or internal tool?
Discuss how you would select a balanced set of leading and lagging indicators rather than relying on usage alone. Explain how you would define the metrics, segment results, establish targets, and use the findings to guide product decisions.