Your question is Measuring Customer Success. Take a moment with it on the right.
Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).
How do you ensure your customer success work is measurable?
Explain how you would translate customer objectives into measurable outcomes, select appropriate leading and lagging indicators, and distinguish customer impact from team activity. Describe the data sources, review cadence, and validation approach you would use to demonstrate that your work influenced the outcome. Address how you would handle outcomes affected by factors outside your control.