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Measure Process Improvement Impact

MediumMetrics00:00
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Your question is Measure Process Improvement Impact. Take a moment with it on the right.

Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).

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Problem

Scenario

You've changed an engineering process and want to know whether it actually improved outcomes. You need a way to separate real improvement from normal week to week noise, and to look beyond a single headline metric.

Question

How do you measure whether a process improvement actually worked?

What to Measure

  • Primary outcome KPI, such as deployment lead time
  • Leading indicators, such as review turnaround time or CI duration
  • Lagging indicators, such as incident rate or rollback rate
  • Guardrails to catch quality or team health regressions