Your question is Map Journey Before UI Design. Take a moment with it on the right.
Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).
You're starting work on a new workflow in an enterprise software product. Before sketching screens, you want to understand what the user is trying to accomplish, what steps they take, and where they get blocked.
How do you map out the step-by-step user journey before drawing any UI elements?