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Map As-Is and To-Be Processes

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The question is on your right: Map As-Is and To-Be Processes. Take a moment with it first.

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Problem

Scenario

You've been asked to document a current-state process and design a future-state process for an operational workflow that needs improvement. The goal is to create process flow diagrams that are accurate enough for decision-making and practical enough for delivery teams to use.

Question

What is your approach to creating As-Is and To-Be process flow diagrams, including how you gather inputs, align stakeholders, define scope, and validate that the future-state design is implementable?