Your question is Managing Change and Escalation. Take a moment with it on the right.
Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).
Have you been involved in change management and controlling scope creep? Give me an example, when would you decide to escalate, and how would you convey bad news like a schedule slip to the customer if necessary?