Your question is Manage an Overloaded Engineering Team. Take a moment with it on the right.
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You are the Engineering Manager for a team that owns a critical internal operations platform used by multiple product and operations teams. In the last two weeks, three urgent requests landed at once: a production bug affecting customer workflows, a security review finding that needs remediation, and a leadership request to accelerate a planned feature for a major customer commitment. Your team is already operating near capacity, and every stakeholder believes their item is the top priority.
How do you handle situations where your team is overloaded and everything feels urgent?