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Zillow Operations Manager Interview Questions

The questions to prepare for a Zillow Operations Manager interview. Questions from real interview reports rank first. Updated weekly.

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1
ExecutionStart here. 7 questions · ~56 min
Plan a Phased Operations RolloutMedium

Plan a phased rollout for a new operational initiative with clear stages, success criteria, and risk controls.

Launch Planningphased rolloutsProject ManagementZillow
Optimize a Bottlenecked Business ProcessMedium

Explain how you identified a process bottleneck, aligned stakeholders, and implemented measurable improvements without disrupting delivery.

process improvementoptimizationbottlenecksZillow
Triage Data Source OutageHard

Tests incident triage, prioritization, and operational continuity for Zillow’s critical data workflows.

data pipelineincident responseZillow
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2
Behavioral & Leadership16 questions · ~128 min
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3
More topics5 questions · ~40 min
Define Operations KPI HierarchyMedium

Design an operations KPI hierarchy that links team performance to customer impact and business results.

North Star MetricKPIkpi hierarchyZillow
Prioritizing Metrics for New WorkflowMedium

Tests product sense and metric selection aligned to operational goals for Zillow workflows.

MetricsFeature PrioritizationZillow
Handling Data AnomaliesMedium

Evaluates your approach to detecting, validating, and responding to data anomalies in operations.

Data AnalysisZillow
Your Long-Term GoalsEasy

Tests your career direction and alignment with growth in Aubay Spain consulting.

Go-to-MarketGrowth StrategyZillow
Defining KPIs for Data OpsMedium

Tests KPI design, measurement discipline, and operational monitoring for data pipelines.

KPIkpi hierarchyZillow

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Hands-on SQL practiceWrite and run real queries in the editor. 3 drills · ~30 min
Weekly Service KPI by TeamMedium
Practice
Practice drill

Analyze weekly service delivery performance by team using joins, a CTE, date aggregation, and KPI calculations.

KPIJoinssqlDeloitteReputation
Top Users by Recent Transaction VolumeMedium
Practice
Practice drill

Find the top 3 users by completed transaction volume in the last 30 days using joins and aggregation.

Data Analysisquery optimizationsqlTTier 1 BankRevolutChime
Monthly Retention Cohort AnalysisHard
Practice
Practice drill

Build monthly signup cohorts with CTEs and joins to calculate month 0-2 retention for a self-serve product.

Data Analysisuser retentionCohort AnalysisRed VenturesBILLOpenAI
The finish line: interview-readyComplete all 28 questions plus 3 hands-on drills to finish this plan.