Questions / University of Illinois at Urbana-Champaign Consultant 1 Resolving a Difficult Stakeholder Written Medium2269× 2 Prioritizing Competing Deadlines Written Easy2151× 3 Leading a Project to Success Written Easy435× 4 Troubleshooting a Complex Hardware Failure Written Medium74× 5 Resolving a High-Stakes Technical Problem Written Easy1444× 6 Responding to Design Criticism Written Easy278× 7 Managing a Technical Customer Escalation Written Medium26× 8 Handle Classroom Tech Failure Written Hard9 Team Conflict When Others Don’t Cooperate Written Medium10 Handle a Frustrated User Written Medium11 Resolve Software Installation Issues Written Medium12 Help with Email Setup Written EasyShow all 23 questions ↓ Show fewer ↑ 13 Perform Under Pressure Written Easy1× 14 Professional Team Fit Written Easy15 Questions to Show Role Interest Written Easy1× 16 Troubleshoot Slow System Performance Written Medium17 Sustain Hardware Support Without Giving Up Written Hard18 Diagnose Recurring Lab Issues Written Hard19 Technical Support Case Interview Written Medium1× 20 First-Time Hardware Problem Triage Written Medium21 CPU Basics Written Easy22 Linux Experience Written Easy23 Show Willingness to Help Written Easy