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Prep plan
Updated weekly · Last refresh Oct 17

Aon Operations Manager Interview Questions

The questions to prepare for a Aon Operations Manager interview. Questions from real interview reports rank first. Updated daily.

26questions
~4htotal time
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1
ExecutionStart here. 9 questions · ~80 min
Compliance Priorities for Operations ManagersEasy

Explain which regulations matter most to an Operations Manager and how to turn them into practical controls and execution metrics.

Rollback PlanSuccess CriteriaRisk AssessmentAon
Implement an Operations Process ImprovementMedium

Describe how you implemented an operations process improvement, aligned stakeholders, and measured the outcome.

Trade-offsSuccess CriteriaRoadmappingAon
Prioritize Constrained Operational DemandsMedium

Explain how you would prioritize competing operational work when resources are tight and stakeholders want different outcomes.

operational efficiencyPrioritizationResource AllocationAon
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2
Metrics6 questions · ~54 min
Diagnose a Customer Satisfaction DropMedium

Investigate a sudden drop in customer satisfaction and separate leading signals from the final NPS readout.

NPSLeading IndicatorsDiagnosisAon
Design an Operations KPI HierarchyMedium

Build a KPI hierarchy that links frontline operational signals to business outcomes and supports better decisions.

operational metricsperformance measurementkpi hierarchyAon
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3
Behavioral & Leadership8 questions · ~71 min
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4
More topics3 questions · ~27 min
SQL for Monthly SLA AttainmentMedium
Practice

Join Aon client and performance records to calculate monthly SLA attainment percentages by team.

Date FunctionsJoinsAggregationsAon
Reducing Costs by 15%Hard

Tests strategic planning, prioritization, and balancing cost reduction with quality and compliance.

EstimationTrade-offsGrowth StrategyAon
SQL for Top BottlenecksMedium
Practice

How would you use SQL to identify the top 5 operational bottlenecks by average resolution time over the last quarter at Aon? Use the operational bottlenec...

Date FunctionsJoinsRankingAon
Hands-on SQL practiceWrite and run real queries in the editor. 1 drill · ~10 min
The finish line: interview-readyComplete all 26 questions plus 1 hands-on drill to finish this plan.