Your question is Lead Process Discovery Workshops. Take a moment with it on the right.
Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).
You're working with a team that needs to understand how users actually get work done today before redesigning or implementing a product. Different stakeholders describe the process differently, and there is no shared view of where the biggest friction sits. You've been asked to run discovery workshops.
What is the best way to lead discovery workshops to map current-state processes and identify pain points?