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Join to Find Inactive Users
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Join to Find Inactive Users

MediumSQL · PostgreSQL

Problem

Guidewire wants to identify active users of InsuranceSuite who have not interacted with the PolicyCenter Dashboard in more than 30 days. The reference date is 2025-03-01 00:00:00 UTC.

Write a PostgreSQL query that uses a LEFT JOIN and a common table expression to return these users.

Requirements

  1. Consider only users whose account_status is active.
  2. Find each user's most recent interaction with the PolicyCenter Dashboard.
  3. Include users who have never interacted with that feature.
  4. Return the user ID, user name, last interaction timestamp, and whole days inactive. Treat exactly 30 days of inactivity as not qualifying, and sort by user_id.

Schema

users
ColumnTypeDescription
user_idPKINTEGERUnique InsuranceSuite user identifier
user_nameVARCHAR(100)User display name
account_statusVARCHAR(20)Current account state
feature_interactions
ColumnTypeDescription
interaction_idPKINTEGERUnique interaction identifier
user_idINTEGERReferences users.user_id
feature_nameVARCHAR(100)Guidewire feature that was used
interacted_atTIMESTAMPTZUTC interaction timestamp
Tablesusersfeature_interactions
Interviewer

Your question is Join to Find Inactive Users. Start with the requirements and the two tables in the Question tab.

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