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Investigating Sudden Approval Drops

HardMetrics00:00
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Your question is Investigating Sudden Approval Drops. Take a moment with it on the right.

Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).

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Problem

How would you investigate a sudden drop in approved loans at Global Lending Services?

Explain how you would first validate the metric, distinguish a volume decline from an approval-rate decline, and identify the most likely drivers. Describe the data you would examine, the segments and funnel stages you would compare, and how you would recommend corrective action. Include guardrail metrics that would prevent improving approvals at the expense of portfolio quality or operational performance.