Welcome to your interview.
The question is on your right: Workforce Analytics Impact on Customers. Take a moment with it first.
Talk your thinking through with me if you like - when you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes). Discussion and graded submissions share your five interviewer interactions, so spend them well.
In an insurance and benefits context, how do you think workforce analytics directly impacts claims processing and customer satisfaction at The Standard?