Your question is Improving Back-Office Efficiency. Take a moment with it on the right.
Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).
How would you approach a project to improve operational efficiency in a BNP Paribas back-office department?
Explain how you would identify root causes, prioritize improvement opportunities, align stakeholders, and deliver changes without disrupting daily operations. Cover your roadmap, risk controls, success measures, and approach to validating any automation or process redesign.