Dataford
Interview QuestionsInterview GuidesExperiencesMock InterviewsPricing
Get started

Improve Checkout Conversion Metrics

HardMetrics00:00
I
Practice interviewer
Your interviewer
In session
I
Interviewer

Welcome to your interview.

The question is on your right: Improve Checkout Conversion Metrics. Take a moment with it first.

Talk your thinking through with me if you like - when you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes). Discussion and graded submissions share your five interviewer interactions, so spend them well.

You need to log in / sign up to chat or submit.

Problem

Scenario

You are a product analyst on a consumer travel booking flow. The team wants to improve checkout conversion, but the drop could be happening anywhere from payment entry to final order confirmation. The product has multiple steps, including traveler details, seat or add-on selection, payment, and review, and each step may behave differently by device and traffic source.

Question

If we wanted to increase conversion in the checkout flow, what metrics would you look at and what experiments would you run?