Your question is Improve an Underperforming Classifier. Take a moment with it on the right.
Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).
You've shipped a model that is underperforming against business expectations. The team wants a structured way to evaluate what is failing and how to improve it.
What steps would you take to improve an underperforming model?
The model is used to identify customers likely to need repaint or troubleshooting support after a purchase. Missing true issue cases is more costly than flagging some extra low-risk cases.