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Implement an Operations Process Improvement

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Welcome to your interview.

The question is on your right: Implement an Operations Process Improvement. Take a moment with it first.

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Problem

Scenario

You’ve identified an operations process that is creating avoidable delays, rework, or errors. You want to improve it in a way that is practical, measurable, and adopted by the people who use it every day.

Question

Can you describe a time you implemented a process improvement? What was the outcome?