Welcome to your interview.
The question is on your right: Rolling Out a Resistant Tool. Take a moment with it first.
Talk your thinking through with me if you like - when you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes). Discussion and graded submissions share your five interviewer interactions, so spend them well.
Imagine you are tasked with implementing a new digital tool across a legacy department that is highly resistant to change at American Family Insurance. What is your step-by-step strategy?