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Investigate Online Sales Drop

Medium
MediumMetricsroot causeDiagnosis

Problem

If online sales for a specific cosmetics category dropped by 15% week-over-week at Sephora, what steps would you take to investigate the root cause?

Practicing as: Business Analyst interview at Sephora

Hi, I'll play your Sephora interviewer for the Business Analyst role. Candidates describe these interviews as mostly positive and moderately difficult, so expect me to be friendly and conversational. Take your time with the question above and answer like we're in the room.

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