Your question is Identify Trends in Customer Feedback. Take a moment with it on the right.
Talk me through your thinking if you like. When you're confident, submit your answer and I'll grade it like a real screen (7/10 or better passes).
You are working with open-ended customer feedback from support cases, surveys, and product comments about industrial materials and surfaces. The goal is to detect what customers are talking about, how sentiment is shifting, and which issues are becoming more common over time. The feedback is noisy, includes short comments and longer complaint narratives, and often mentions product names, application contexts, and performance issues in the same message.
How would you identify trends in customer feedback?